Intake Process

It all starts with a phone call where you’ll be able to talk to our experienced counsellors that are available 24/7. They will listen to your situation, answer your questions, and help determine if our programs are the right fit for you.

If you choose to move forward, our team will conduct a thorough pre-admission assessment covering your medical history, substance use history, mental health status, and personal circumstances.

We strive to make treatment accessible and will help you navigate the financial aspects of care. Our admissions coordinators work with you to understand your insurance coverage and explore financial options.

On admission day, our team welcomes you with warmth and respect. You will receive a thorough medical evaluation, meet your treatment team, tour the facility, and settle into your private room.

Within the first 24-48 hours, your individualized treatment plan will be finalized. If medical detoxification is required, this begins immediately under close medical supervision.